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Frequently Asked Questions

If yours isn’t here, call (863) 555-0147 or send a message from the contact page.

How do I get started?

Call, email, or use the contact form to book a free first session. We’ll meet your student, run a short diagnostic, and send you a written plan within two days.

Which grades and subjects do you cover?

Kindergarten through college. Math, science, reading and writing, SAT/ACT prep, and general homework help. If you don’t see a subject listed, ask; we can usually find the right tutor.

Do you tutor online?

Yes. Every service is available over video with a shared whiteboard. Online and in-person rates are the same, and you can mix the two.

How are tutors chosen and screened?

All tutors pass a background check, an interview, and a teaching observation. Most are current or former classroom teachers or hold a degree in the subject they tutor.

How long before we see results?

Most students show measurable improvement within four to six weekly sessions. Grade changes usually appear on the next progress report.

What is your cancellation policy?

Cancel or reschedule free up to 24 hours before a session. Late cancellations are charged at half the session rate.

Can I change tutors?

Yes. If the fit isn’t right after two sessions, we’ll switch tutors at no charge.

Is there a contract or minimum commitment?

No. Pay per session or buy a monthly package; packages can be paused or cancelled any time before the next billing date.

What are your hours?

Mon–Fri 3–9 pm · Sat 9 am–3 pm. Online sessions are also available Sunday afternoons.

Still have a question?

We answer every message within one business day.

Contact us